Carta Digital

Before sending your delivery 

The Carta Digital is a digital letter, your solution for sending communications to one or more people via your PC. 

With Carta Digital you can manage your mailings at any time, from anywhere:

• Easier than ever: No more waiting! You can send letters in a totally digital form, at any time of day or night and without queues - all you need is a computer.
• We do it for you: we look after everything. Save on paper, envelopes and printing - we’ll organise it all for you.
• Share with the recipient: you can send the tracking number to anyone you want.

There’s no limits to a digital letter. You can choose to send it by standard or certified post, to addresses in Spain or abroad. 

If sending it by certified post within Spain, you can add the Prueba de Entrega Electrónica (PEE) service to get a notification when your letter is delivered.

During the process, you can also decide if you want your letter printed in black and white or in colour.

Be careful! When you upload your document, check it meets these requirements:

Format: Adobe Acrobat (PDF). Check that it is not protected and doesn't have a digital signature.

1. File size: maximum 1 MB.
2. Dimensions: 210 x 297 mm (DIN A4).
3. Number of pages: maximum 20, for the document and the cover page.

If your letter includes a Logo:

1. Position: insert it in the header of the letter, in the top left corner.
2. Image format: JPEG or GIF.
3. Size: maximum 1 MB.
4. Dimensions: 200 x 75 pixels. If it is larger it will be reduced.

Or a Signature:

1. Position: inserted at the end of the letter.
2. Image format: JPEG or GIF.
3. Size: maximum 1 MB.
4. Dimensions: 500 x 200 pixels. If it is larger 

Don't worry, if your letter does not meet a requirement, a warning will appear during the process indicating the changes to make.

Do you want to see how your letter will be printed?

We always print on white 80g A4 paper. Printing quality is 1200 ppi for colour and 300 ppi for black and white. We print on one side only.

When the printing process is finished we put your letter in a white envelope with two windows (sender and recipient). The envelope size will depend on the number of pages being sent:

• 1 - 6 pages: C5 envelope (162 x 229 mm)
• 7 - 20 pages: C4 envelope (229 x 324 mm)

Do you need to know anything else? See all the information about the Carta Digital

From Mi Oficina, you can manage the delivery of all your parcels, letters or documents. We make it easy for you and explain every detail you need to consider before each delivery.

To get started, you can name your delivery to make it easier to remember and view from the “Mi Cuenta” section. Very important! Remember that you need to enter all the required data to continue through the process. After naming your delivery, you need to choose how you want to prepare your Burofax and specify its content. To prepare it, you can attach a document you have ready or write one then and there online. If you opt for the latter, don’t forget to click “View” so we can proceed with the delivery.

Next you will need to provide information about the recipient and the characteristics of your delivery. You can start entering data from scratch, by importing a document with defined recipients or by choosing a recipient from previous deliveries. The pre-defined recipients are regular contacts that you can save on the platform. Our goal with Mi Oficina is to make managing your deliveries easier and faster.  Any questions? Find out how to import a file or retrieve recipients.

At this point and if you decide to write your Burofax in Tu Oficina, you can edit the format and use various templates to meet your communication needs. You can use different fonts and labels that will replace the information provided in the previous step when you view the content.

You can choose total coverage for your deliveries. To do so, you can request the following additional services to guarantee and complement your delivery:

• Acuse de Recibo: We provide you with written confirmation that your telegraphic document has been delivered, so you have a record of the person who received it and the date and time it was collected
• Copia Certificada: As the sender, keep an authenticated copy of the communication sent by Burofax or Telegram. You can request this service when sending the item, or later. Legally valid certified copy
• Custodia de 60 y 120 Meses: You can request that we hold on to your item for longer, from 60 to 120 months, if during this period you need to ask us for content certification
• Prueba de Entrega Electrónica (PEE): Digital recorded delivery receipt.

After providing the characteristics of your delivery, you can export all this information to a file or your email for use in future deliveries, making the process even more convenient. Remember to select the recipient in the list of deliveries. Don’t forget! If you imported a file with various recipients, each Burofax can only contain one of those recipients because these are personal notifications.

A final summary will be produced when you complete the process so that you can check all the details you provided. You can change any of the information you entered previously.

If you need to stop and continue the delivery process at a later time, this is easy. Click “Continue later” to save all the details of your delivery and finish whenever you get the chance.