Paq Standard Internacional

Before sending your delivery 

Your international packages are just a step way from their destination thanks to the Paq Standard Internacional. This is what it offers.

• What you need: each delivery is adapted to your needs. We offer the best prices for priority deliveries.
• More security: we always guarantee the security of your shipments, so all deliveries are to the home address and signed for by the recipient. 
• To anywhere: we send your packages anywhere in the world where this service is accepted.

You choose your perfect packaging! We have a wide range of products to suit your needs in our online shop and at Correos Post Offices.

We just need the item to fit these measurements:

Maximum:

• Box: Length + Height + Width = 200 cm, with no measurement being more than 105 cm.
• Roll or tube: Length = 100 cm and Diameter = 15 cm.

Minimum:

• Envelope or box: 14 x 9.
• Roll or tube: Length + twice the diameter = 17 cm, with no measurement being less than 10 cm.

If you want to send something smaller, don't worry, you just have to add a 10 x 7 cm label with the address and postage.

Important! Remember that no package can weigh more than 30 kg real weight.

Don’t worry about the volumetric weight, we’ll calculate it for you.

That only leaves you to tell us where you would like us to send it:

It is important that your details and those of the recipient are clearly visible on the packaging.

Remember that you can generate the label and pay for the shipment instantly. 

And the zone of the destination country:

• Zone A*: Near Europe.
• Zone B*: Rest of Europe, northern Maghreb.
• Zone B2: Albania, Algeria, Belarus, Bosnia and Herzegovina, Iceland, Macedonia, Morocco, Russia, Serbia, Tunisia, Turkey and Ukraine.
• Zone C*: N and S America.
• Zone D*: Asia, the Middle East and Oceania.
• Zone D2: Australia and New Zealand.
• Zone E*: Africa.

Important! Remember that these deliveries cannot be to PO Boxes or Poste Restante.

What is volumetric weight? (Introducir enlace al peso volumétrico)

Good packing tips 

Do you need packing material? Buy it in our Online Store

Find out more about the Paq Standard Internacional

From Mi Oficina, you can manage the delivery of all your parcels, letters or documents. We make it easy for you and explain every detail you need to consider before each delivery.

To get started, you can name your delivery to make it easier to remember and view from the “Mi Cuenta” section. Very important! Remember that you need to enter all the required data to continue through the process. After naming your delivery, you need to choose how you want to prepare your Burofax and specify its content. To prepare it, you can attach a document you have ready or write one then and there online. If you opt for the latter, don’t forget to click “View” so we can proceed with the delivery.

Next you will need to provide information about the recipient and the characteristics of your delivery. You can start entering data from scratch, by importing a document with defined recipients or by choosing a recipient from previous deliveries. The pre-defined recipients are regular contacts that you can save on the platform. Our goal with Mi Oficina is to make managing your deliveries easier and faster.  Any questions? Find out how to import a file or retrieve recipients.

At this point and if you decide to write your Burofax in Tu Oficina, you can edit the format and use various templates to meet your communication needs. You can use different fonts and labels that will replace the information provided in the previous step when you view the content.

You can choose total coverage for your deliveries. To do so, you can request the following additional services to guarantee and complement your delivery:

• Acuse de Recibo: We provide you with written confirmation that your telegraphic document has been delivered, so you have a record of the person who received it and the date and time it was collected
• Copia Certificada: As the sender, keep an authenticated copy of the communication sent by Burofax or Telegram. You can request this service when sending the item, or later. Legally valid certified copy
• Custodia de 60 y 120 Meses: You can request that we hold on to your item for longer, from 60 to 120 months, if during this period you need to ask us for content certification
• Prueba de Entrega Electrónica (PEE): Digital recorded delivery receipt.

After providing the characteristics of your delivery, you can export all this information to a file or your email for use in future deliveries, making the process even more convenient. Remember to select the recipient in the list of deliveries. Don’t forget! If you imported a file with various recipients, each Burofax can only contain one of those recipients because these are personal notifications.

A final summary will be produced when you complete the process so that you can check all the details you provided. You can change any of the information you entered previously.

If you need to stop and continue the delivery process at a later time, this is easy. Click “Continue later” to save all the details of your delivery and finish whenever you get the chance.