Postal Digital

Before sending your delivery 

Do you want to send a postcard in the most modern way possible? With the Postal Digital service you can enjoy all the features of a traditional postcard, but with the convenience and speed of the Internet. Commemorate the special days that matter most to you with a single, quick and easy mailing. It will arrive at its destination in 2 to 4 days. 

• Prepare your postcard: you can send us the text of your postcard ready to go. You just have to make sure the file is in PDF or Word (doc) format.
• Add the recipients: you can fill in their data manually on the website, upload a document with the information, or reuse recipients from previous deliveries.
• Select the delivery type: you choose, standard or certified.
• Choose the printing type: you can decide whether we print it in black and white or in colour.
• Payment: when you have finished, simply pay by credit card and we will make sure your postcard reaches its recipient.

Personalised Picture:

• Format: GIF, JGP, JPEG and PJPEG.
• Maximum size: 1 MB.
• Resolution: 300 ppi

Important! We select a default image size so the resolution of the image will be 150 pixels per inch (ppi). We choose this resolution to ensure good printing quality. If you increase the size, the quality may not be as good.

You choose your perfect packaging! We have a wide range of products to suit your needs in our online shop and at Correos Post Offices. But if you prefer, you can use our standardised options. With this mode you can simplify costs and make the process even more convenient.

These options are:

• Rectangular format: in envelope or card format.
• Envelope colour: white or light colours (except blue).
• Font format: height between 2 and 8 mm, using commercial fonts, standard thickness and a dark colour. Avoid overlapping or contact between characters, artistic fonts, italics or underlines, very light or heavy fonts, and fluorescent inks.
• Dimensions: minimum 14 x 9 cm and maximum 23.5 x 12 cm. Letters must not be thicker than 5 mm.
• Weight: 20 g maximum. 

Remember! Your details and those of the recipient must be clearly visible on the packaging. 

If you want to make the process even quicker, you can generate the package label and pay for the delivery on your PC or mobile phone.

Letters with commercial content addressed to Andorra, the Canary Islands, Ceuta and Melilla must include a completed DA 1 form.

Delivery times: Correos wants your deliveries to be as quick as possible, and so we try to minimise waiting times:

● In Spain: 93% delivered within 3 calendar days.

● International: according to destination country.

Find out more about the Postal Digital

From Mi Oficina, you can manage the delivery of all your parcels, letters or documents. We make it easy for you and explain every detail you need to consider before each delivery.

To get started, you can name your delivery to make it easier to remember and view from the “Mi Cuenta” section. Very important! Remember that you need to enter all the required data to continue through the process. After naming your delivery, you need to choose how you want to prepare your Burofax and specify its content. To prepare it, you can attach a document you have ready or write one then and there online. If you opt for the latter, don’t forget to click “View” so we can proceed with the delivery.

Next you will need to provide information about the recipient and the characteristics of your delivery. You can start entering data from scratch, by importing a document with defined recipients or by choosing a recipient from previous deliveries. The pre-defined recipients are regular contacts that you can save on the platform. Our goal with Mi Oficina is to make managing your deliveries easier and faster.  Any questions? Find out how to import a file or retrieve recipients.

At this point and if you decide to write your Burofax in Tu Oficina, you can edit the format and use various templates to meet your communication needs. You can use different fonts and labels that will replace the information provided in the previous step when you view the content.

You can choose total coverage for your deliveries. To do so, you can request the following additional services to guarantee and complement your delivery:

• Acuse de Recibo: We provide you with written confirmation that your telegraphic document has been delivered, so you have a record of the person who received it and the date and time it was collected
• Copia Certificada: As the sender, keep an authenticated copy of the communication sent by Burofax or Telegram. You can request this service when sending the item, or later. Legally valid certified copy
• Custodia de 60 y 120 Meses: You can request that we hold on to your item for longer, from 60 to 120 months, if during this period you need to ask us for content certification
• Prueba de Entrega Electrónica (PEE): Digital recorded delivery receipt.

After providing the characteristics of your delivery, you can export all this information to a file or your email for use in future deliveries, making the process even more convenient. Remember to select the recipient in the list of deliveries. Don’t forget! If you imported a file with various recipients, each Burofax can only contain one of those recipients because these are personal notifications.

A final summary will be produced when you complete the process so that you can check all the details you provided. You can change any of the information you entered previously.

If you need to stop and continue the delivery process at a later time, this is easy. Click “Continue later” to save all the details of your delivery and finish whenever you get the chance.